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Vision-Box® is extending biometrics and improving Passenger Experience at every airport touch point

Tuesday, March 25th, 2014

Lisbon, March 25, 2014

While for some, managing identity by applying biometrics at all airport touch points is still considered to be a vision, Vision-Box® is paving the way by demonstrating how it concretely work in a real traveller life context, at Passenger Terminal Expo 2014, one of the most highly regarded airport terminal conferences in the world, taking place this week in Barcelona.

Getting to the airport, checking-in, going through the security check, enduring queues at border control, getting to the gate and boarding the plane may take, in some cases, more time that the flight itself and generate high levels of stress and anxiety for both passengers and the authorities, not really contributing to non-aviation revenue for Airport operators.

To ensure a hassle-free passenger journey and make the airport experience enjoyable while guaranteeing highest standards of security and safety, the human factor is at the center of Vision-Box® ‘s approach towards the Passenger Experience, introducing biometrics at every step of the journey, in a strategic partnership with the 14 steps of the Future Traveller Experience developed by IATA (International Air Transport Association), being presented at Passenger Terminal Expo.

By automating identification and verification processes and implementing a robust central management platform integrating identity management, security and border control features, airports and airlines are able to provide a more convenient, expedient and streamlined experience to legitimate passengers, by reducing queuing times and putting the passenger in control of their journey. This improves security levels, by reducing errors and correctly assessing security risks, actually being able to benefit from an advanced passenger monitoring infrastructure, including predictive modeling of people’s flow. In fact, from check-in to boarding, the passenger interacts with the airport at every security touch point, thus contributing to the aggregation of relevant information by the Airport, Airline or Border Control Authorities, consequently gradually filling, in a privacy-sensitive manner, the “Traveler Data Envelope”.

Despite the passenger-centric approach, Jean-François Lennon, Director of Global Business Development, Sales & Marketing, explains that “all airport stakeholders are taking benefit from the broad use of biometrics and from the Traveler Data Envelope concept: While Governments and Border Control Authorities are improving security at the border by way of a reliable biometric identification and verification methods, Airports and Airlines are offering their customers a more sophisticated innovative edge and better services, improving passenger flow, decreasing congestions and waiting times, and making passengers enjoy travelling again to the benefit of their revenue growth!“

A live demonstration of Vision-Box®’s Passenger Experience offering can be seen at stand 2200 at Passenger Experience Expo. The entrance to the exhibition is free.


 

Editorial Contact

Vision-Box® Headquarters

Catarina Meleiro

E: catarina.meleiro@vision-box.com

Vision-Box® at the forefront of discussions on Expedited Travel and Border Management in the USA

Tuesday, March 25th, 2014

Lisbon, March 25, 2014

U.S. Government officials and industry experts gathered together under one roof to discuss the growing challenges associated with securing human identity during the conference Connect ID, which took place in Washington last week. One of the hot topics under discussion was Aviation Security and the balance between the facilitation of legitimate travel and tight border control.

As one of the leading industry specialists, Vision-Box® contributed to the debate with their wide experience of over 400 Automated Border Control solutions implemented worldwide and provided some answers with regard to the growing need for effective identification and verification solutions. “Not only robust ABC solutions at each country’s entry/exit point are important, but a powerful IT platform ensuring a Unified Architecture and integrating Identity Management, Security and Border Control solutions is crucial to consolidate all dimensions and the dataflow management of an entry/exit process. This will permit a nationwide view of migration flows, anticipating peaks, associated measures and building the foundations of a solid predictive model”, explains Jean-François Lennon, Director of Global Business Development, Sales & Marketing at Vision-Box®, in a fishbowl session with the U.S. Customs and Border Protection and the Finish Border Guard.

The company sets a very special focus on the passenger experience – seamless journeys, decreased congestion, reduced waiting times and a unique technological experience. However, this approach will include and benefit all airport stakeholders: while Governments and Border Control Authorities will confirm an improvement of the security at borders and an optimization of processes and resources, Airports and Airlines will offer more innovative services, reduced queues, increased on-time departures and happier passengers!

In this scenario, data sharing is no longer an issue. In fact, the Vision-Box®-developed platform, the vb i-shield®, was based on the “Privacy by Design” concept, for a sustainable Data Sharing model to sustain each parties’ needs and strategic, business and legal objectives and constraints.

 

Editorial Contact

Vision-Box® Headquarters

Catarina Meleiro

E: catarina.meleiro@vision-box.com

 

Vision-Box recruta 30 novos colaboradores

Wednesday, February 19th, 2014

A empresa de sistemas de controlo automático de fronteiras e soluções de identidade electrónica, está à procura de 30 pessoas para acompanhar o seu plano de crescimento nos próximos anos.

A lista de perfis pode ser consultada no site da empresa e as candidaturas devem ser feitas através do contacto: onlythebest@vision-box.com, conclui o comunicado.

Leia o artigo aqui.

Passenger Terminal Expo

Friday, February 14th, 2014
  • 25th – 27th March 2014
  • Location: Barcelona, Spain
  • website

Connect ID

Friday, February 14th, 2014
  • 17th – 19th March 2014
  • Location: Washington D.C., USA
  • website

Future Travel Experience Europe

Friday, February 14th, 2014
  • 3rd – 5th March 2014
  • Location: London, UK
  • website

Biometrics for Government and National Security

Friday, February 14th, 2014
  • 20th – 21st February 2014
  • Location: Washington D.C., USA
  • website

Empresa portuguesa Vision-Box vai recrutar 30 novos colaboradores

Monday, February 10th, 2014

Vision-Box®, empresa portuguesa líder mundial em sistemas de controlo automático de fronteiras e soluções de identidade eletrónica, está à procura de 30 pessoas para acompanhar o seu plano de crescimento nos próximos anos.

Lisbon, February 10, 2014 – A multipremiada empresa de capital 100% nacional não pára de crescer. Depois de mais um ano de desenvolvimento em contra-ciclo com a economia portuguesa, a empresa está a expandir a sua equipa nacional e internacional.

Engenharia de Produto, Desenvolvimento de Software e Customer Service são as áreas predominantes, mas há mais a necessitar de novos colaboradores. Os requisitos diferem entre as várias oportunidades, mas «em termos gerais, a empresa está à procura de pessoas dinâmicas, empenhadas e, claro, com um bom domínio de línguas estrangeiras», descreve a Diretora de Recursos Humanos, Filipa Larangeira. «Queremos contrariar a fuga de talentos do nosso país. Para isso, oferecemos salários acima da média do mercado e oportunidades de progressão de carreira quer seja na sede em Portugal ou em qualquer parte do mundo onde estejamos presentes!», conclui.

De facto, o sucesso internacional da Vision-Box® é retumbante: após a recente instalação da solução de controlo automático de fronteiras no novo Terminal do aeroporto de Lisboa em 2013, a empresa celebrou um contrato plurianual com a UK Border Force, agência responsável pela proteção de fronteiras no Reino Unido, para a implementação deste tipo de sistemas em mais de quinze aeroportos daquele país, e inaugurará brevemente em Doha, no Qatar, os mais recentes equipamentos de gestão automatizada de fronteiras naquele que será, em 2014, o aeroporto com o maior número de sistemas de controlo biométrico de fronteiras, instalados em todo o Mundo!

Bento Correia, CEO da Vision-Box®, confirma que «a empresa tem vindo a crescer de forma sustentada nos últimos anos, fruto da estratégia de internacionalização e da posição de liderança conquistada nas áreas da identidade digital, controlo de fronteiras e video-vigilância. Novos contratos em 2013 intensificaram a expansão da empresa e ditaram o reforço da estrutura de recursos humanos para suportar o crescimento da actividade da empresa, que não só tem a necessidade, mas também as condições ideais para acolher novos colaboradores».

As maioria das vagas são para a sede da empresa, em Carnaxide, mas existem também oportunidades para reforçar a atividade da empresa além fronteiras. A lista de perfis pode ser consultada no site da empresa e as candidaturas devem ser feitas através do contacto: onlythebest@vision-box.com.

 

Contacto Editorial

Catarina Meleiro

E: catarina.meleiro@vision-box.com

Vision-Box® closes the border control loop by unifying the manual and automated border control processes at Lisbon Airport

Monday, January 27th, 2014

Lisbon, 27 January 2014 – Vision-Box®, leader in automated border control systems and electronic identity solutions, has delivered and integrated 35 document readers for manual border control, to the Portuguese Immigration and Borders Service (SEF).

Lisbon Airport, under the close collaboration and control of SEF (Portuguese Immigration and Borders Service), has been pioneer in implementing modern border control systems, after its introduction of the first facial recognition ABC e-Gates in Europe, in 2008. Today, it has a unique advantage by integrating both manual and automated border control systems under the same unified platform. In addition to the already in production 24 automated border control (ABC) eGates, the new document readers will now allow border guards to tighten control and have a better articulation with the activity taking place at the eGates.

The manual border control’s booths, equipped with the new document readers, will be able to receive transferals from the eGates, allowing the border agent to quickly access the history of what happened at the ABC eGate for a given exception case. By doing so, the benefits are very significant in terms of the quality of service offered, agility and flexibility, as it is now possible to understand the specific contexts on which the border crossings took place in real-time.

The integration between the two will provide border guards an integrated framework that systematically interacts with the different front-end units, enabling the consolidation of both operations and business rules, and generating more accurate and reliable reports.

Miguel Leitmann, Senior Vice President at Vision-Box®, highlights the “advantages gained by this approach in terms of providing travelers with a more positive experience and border guards to have more control over both the manual and automated border control process in an aggregated way, using the same interfaces and reporting console”. Miguel added “there is an increasing demand for this type of integration and many of our customers are moving towards this direction; first unifying the airport operations and then expanding the same framework to all entry/exit points including seaports and land borders”.

 

Editorial Contact

Vision-Box® Headquarters

Catarina Meleiro

E: catarina.meleiro@vision-box.com

T: +351 912361611

 

Vision-Box® to supply the Government of Latvia with nationwide deployment of biometric enrollment stations

Thursday, January 23rd, 2014

Vision-Box® has been awarded the contract for delivery of automated biometric enrollment solutions to the Office of Citizenship and Migration Affairs of Latvia, thus confirming its leadership in the Baltics.

Lisbon, January 20, 2014 – It will soon be easier and quicker to obtain identification documents in Latvia. 171 new integrated biometric enrollment stations will be put in operation until June next year, at Latvian citizen registration facilities and embassies abroad, to improve processes related to the identity document issuance processes.

The new units will be used to capture the citizens’ biometric data (face and fingerprint), as well as the signature, in the process of requesting or renewing an identity document, helping the issuing authorities guarantee a top quality enrollment of citizens. This innovative system will not only assure compliance to ICAO, NIST and other international standards in biometric data collection, but also improve the service provided: the enrollment solutions will speed up processes, reduce waiting times, and contribute with a pleasant experience to citizens, through intuitive and user-friendly interfaces, combined with quick proactive adjustments to each applicant, such as the automatic height adjustment of the capture device.

With a growing track record in the Baltic countries, having been responsible for the deployment of self-checkpoint eGates at Riga International Airport and of Automated Border Control eGates and self-service verification kiosks at Tallinn International Airport, in Estonia, Vision-Box® was the selected supplier for this massive deployment in Latvia, having fully met all of the customer’s requirements with the vb e-pass® enrollment solutions’ family.

In addition to the ergonomic design, user-centric interfaces, Plug&Play deployment processes, and a lot of innovative features, the Vision-Box® vb e-pass® solution portfolio is distinguishing for its diversity of form factors, addressing the challenges of the different contexts where citizen enrollment will take place. In fact, while the Latvian registration offices will be using easy-fit desktop units in their facilities, embassies abroad will use full-blown and robust self-service kiosks, to optimize the available space and resources. Mobile services, to which portability is a key word, will benefit from smaller and light-weighted “suitcase-type” integrated units, which can be quickly relocated according to the peaks of demand.

Miguel Leitmann, Vision-Box®´s Senior Vice-President, stated that: “This project confirms that, as far as identity management is concerned, one size doesn’t fit all. For every enrollment scenario there’s a solution addressing its specific needs, always providing the same level of quality in securing our clients’ Identity Chain of Trust. Vision-Box is proud to understand and overcome our customers’ challenges, meet their demands and be the company of reference in this market”.

 

Editorial Contact

Vision-Box® Headquarters

Catarina Meleiro

E: catarina.meleiro@vision-box.com

 

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